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In CryptoMarket, security is our top priority. With over 650,000 users on our platform, we take pride in offering completely secure currency management. Each wallet is protected within smart contracts whose keys are safeguarded by CryptoMarket.
Our dedication to security is unwavering, but we also believe in collaboration to further strengthen it. That's why we recommend each of our users to take additional measures to enhance the security of their accounts:
At CryptoMarket, we take the security of our users very seriously, and that's why we've implemented new measures to ensure the protection of their accounts. Here are some of these measures:
- Complex and Unique Password: We recommend using a complex and unique password for your CryptoMarket account. Avoid using common or easily guessable passwords. Also, it's important not to use the same password on other services or platforms.
- Regular Password Change: To increase security, we suggest changing your password every two or three months. This way, you'll be reducing the risk of possible attacks on your account.
- Do Not Store Passwords on Devices: It's essential not to store your passwords on devices that can be accessed by third parties. Keep your confidential information out of reach from possible intruders.
- Two-Factor Authentication: Activate two-factor authentication on your account. This feature provides a second random key through a synchronized app with your user. This way, your account will be protected with an additional layer of security.
- Do Not Log in from Public or Borrowed Devices: Avoid accessing your account from public or borrowed devices, as they might be compromised and put the security of your account at risk.
- Devices with Their Own Password: Each of your devices should have its own password for access. This way, if one of your devices is compromised, the others will remain secure.
- Ignore Suspicious Emails: Do not respond to suspicious emails that request actions like clicking on links that do not belong to CryptoMarket or asking you to enter your personal information. Our team will never ask for your password through any means.
- New Device Authorization: We've implemented a new security measure that requires authorization for each new device before accessing the platform. For this, we'll send a code to your email and, in some cases, we'll also request additional information about the device. This measure ensures that only you can access your account from authorized devices.
In CryptoMarket, security is our priority, and we are committed to protecting the integrity of your assets. If you have any questions or concerns about the security of your account, feel free to contact our support team. We are here to help and provide you with a safe and reliable trading experience. Thank you for trusting CryptoMarket as your cryptocurrency platform!
If you have waited up to 15 minutes and still haven't received the verification code in your email, we recommend following these steps:
- Check the "Spam" or "Junk Mail" folder in your inbox. Sometimes, verification emails can be redirected to these folders by mistake.
- Make sure you've entered your email address correctly when requesting the verification code. A typographical error in the email address could prevent the code from being delivered.
- Ensure you have a stable internet connection to ensure proper delivery of the email.
If, after checking these points, you still haven't received the verification code, we recommend contacting our online support team. They will be available to provide personalized assistance and resolve any issues you may have with accessing your account.
At CryptoMarket, we care about providing you with a secure and reliable experience on our platform. We are committed to addressing any inconvenience you may face and ensuring that you can access your account smoothly. Thank you for trusting us as your cryptocurrency platform. We are here to assist you at all times!
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